Amadeus Cytric and Globetrender have published a report identifying commercial travel trends for 2025, with personalized travel experiences, well-being, agency AI and movement meetings among those who have the most impact to have the biggest impact this year.
According to their joint research, here are the seven trends that transform business trips in 2025:
The agentic AI modifies travel management
The next Wave of AI will pass the technology from passive assistance to proactive features, giving business travelers a transparent and highly personalized trip with a minimum of manual contribution.
The agency’s AI works behind the scenes to allow travelers, travel managers, travel agents and financing teams to focus on more precious tasks. Generative AI is to provide favorable assistance; From 2025, the AI will be defined by “proactive functionalities”.
Rather than simply responding to requests, the IA agent will independently anticipate the needs of travelers, will help them to rectify flights in real time, will optimize the routes according to changing times and even help travel managers to negotiate hotel prices.
Movement meetings come together
The concept of moving meetings has become a key trend for business travel. Strategy with colleagues during a flight to summits in private train cars, trips become collaboration. Consider it as a moment of water cooler on the road, where travelers can share ideas and make the most of real and informal interactions on the go.
Custom packages are to reshape the way in which airlines interact with travelers
The new Distribution Capacity Technology (NDC) allows airlines and companies to co-create fully customizable plane ticket packages that pack everything, from access to living room to Wi-Fi in flight. This saves time and money and reshapes how airlines interact with travelers and how businesses manage business trips.
The leaflets of the new generation want personalized experiences
By 2025, Gen Z will constitute more than a quarter of the world workforce. For this cohort, international trade trips are not only to fulfill work obligations; These are opportunities for both career progression and personal growth.
These digital natives seek sustainability, significant experiences and flexibility. They want hybrid or remote work arrangements that allow them to travel while remaining connected to their professional responsibilities. This change influences business travel planning, policies now incorporating options to add annual leave to business trips.
Biometric bridges arrive
Forget the digital boarding passes, passports and waiting in long airport queues. While technology continues to move forward at a quick pace, travelers will soon be able to move in the airport by simply scanning their face at key contact points.
According to the IATA 2024 GPS report, 73% of world air passengers are interested in using biometric data instead of passports. This will change the situation for frequent commercial leaflets who wish to maintain the level of stress.
Look for jetstry hacking
Business trips may have wreaking havoc on the well-being of people, whether because of dinner meetings late at night with customers or a jet lag affecting sleep. Travelers are increasingly aware of the need to take good care of themselves when you travel to work with innovations focused on well-being redefining business trips and helping professionals stay in good health and productive during their trip. Do not be surprised to see the introduction of sleeping laboratories and Cryo rooms to help the mental and physical health of people.
Domestic and regional trips are a priority
In a complex globalized economy, the World Economic Forum (WEF) warns that companies need to enter the future and diversify their strategies and seek to prioritize trade with Aboriginal or neighboring suppliers as far as possible.
National and regional business trips are becoming an cornerstone of the landscape of corporate trips, led by hybrid work, sustainability imperatives and a political background in transfer. As rail and air transport networks undergo reform and investment, it is crucial that the travel infrastructure continues to changing requests.
Mark Cullen, commercial director, Amadeus Cytric, said: “In 2025, business travelers were increasingly aware of the impact of their trips on their well-being and the environment.
“They are open to investing in more sustainable travel options that benefit themselves and the planet. Factors such as hybrid work agreements, economic uncertainty and geopolitical tensions rehabilitate the priorities of managers and travel providers.
“Meanwhile, investments in new transformational technologies help travel suppliers to improve global experience, making business travel smaller and more efficient while allowing suppliers to allocate resources more efficiently.”