INKEEP is a tool powered by AI designed to improve customer support and user engagement by transforming existing content into an interactive assistant. Companies can integrate maintenance as a search bar, “ask AI” the cat button or as a bots for Slack and Discord provide instant responses and relevant information.
By using pre -existing documentation and resources, INKEEP minimizes the need for repetitive support tasks and improves the efficiency of the response. This tool is particularly useful for companies aimed at evolving their customer service while maintaining a personalized experience. Its transparent integration with various platforms makes it versatile for product support, internal documentation or community management. Inkeection finally helps organizations to rationalize access to information, allowing teams to focus on more strategic tasks while improving user satisfaction.
Image credit: INKEEP