The World Travel & Tourism Council (WTTC) And Group trip.com have revealed Technological game changers: future travel and tourism trends has ITB Berlinhighlighting the innovations that revolutionize industry.
This revolutionary relationship explores 16 transformative technologies that shape the future on four major trends: Digital technologies, financial technologies, future of mobility and revolutionary innovations.
This new report suggests that at the end of the decade, IA Agents will not only authorize travel research and reservations – they could match human intelligence on many tasks, transforming travel and tourism as we know it.
Quantum computer science could soon solve problems beyond our craziest thought. Optimization of global air traffic in real time with unprecedented efficiency, to unlocking the next borders of space travel and tourism on the high seas, bringing both of reality.
Supersonic flight should make a spectacular return, more than twenty years after the retirement of Concorde. Boom technology And United Prepare to transport passengers at stocky speeds in the next four years.
In the meantime, smart cities With driverless cars and advanced air mobility will not reconnect to reshape the main destinations of today – they will open doors in places once we thought inaccessible, redefining the tourist experience of the travelers of tomorrow.
Julia Simpson, president and chief executive officer of WTTC, said: “The travel and tourism sector is in the middle of a digital revolution. From personalization focused on AI to the progress of the sustainability of aviation, innovation is to reshape the way in which we explore the world.
“While travelers are turning to social networks, streaming platforms and advanced technologies to inspire and reserve real -time trips, platforms like Instagram pass from the sale of products to sales experiences. Meanwhile, technology unlocks new adventures on the beaten track.
“With accelerating innovation at an extraordinary rate, companies adopt this progress today will be the leaders in the industry of tomorrow.”
Boon Sian Chai, Managing Director and Vice-President of International Markets at the Trip.com group, added: “Today, travelers expect planning and reservation to be intuitive, efficient and hyper-personalized.
“At the Trip.com group, we are a pioneer of travel help on AI, super applications and innovations to meet, and even exceed these expectations. This report is also an essential guide for companies that seek to stay ahead of a rapid digital change. »»
The future of the trip begins now
The main ideas of the report include:
AI revolutionizing travel – 94% of industry leaders consider AI as a mission critic. Assistants fed by AI as tripgenie of Trip.com experienced a 200% increase in use in 2024, revolutionizing travel planning and customer experiences.
Super applications redefining seamless trips – A survey of 8,000 travelers found that 97% wanted a single platform incorporating flights, hotels, activities and payments, for a friction trip.
Green trips take off – From the very first 100% sustainable transatlantic flight of Virgin Atlantic, to the expansion of the power of the Côte de Port Miami, the travel and tourism sector progresses to a more sustainable future.
Space tourism is lifted – Once a distant dream, trips to commercial space quickly approach reality, infrastructure and demand accelerating at an unprecedented rate.
Transformation of the stimulating industry
The report underlines the critical need for investment in digital skills and regulatory executives in order to unlock the full potential of these technologies.
With 91% of travel activities that plan to increase their technological investments, the industry is on the verge of its most important transformation since the dawn of the Internet.
With exclusive ideas of Trip.com Group, Hilton, Qatar Airways and MSC CruisesThe report underlines how world leaders already exploit these advanced innovations.