Radnova, formerly known as yxx.com, has undertaken an important business transformation which moves away from the origins of the brand as a Chinese online platform to position the company as a global supplier of company productivity solutions focused on AI. The brand change reflects the company’s strategic pivot towards artificial intelligence applications in commercial operations and operates the six years of experience in implementing the internal AI of Radnova.
Currently deployed out of 90% of its basic positions, Radnova owners and corporate productivity solutions demonstrate measurable operational improvements, including an intelligent customer service platform capable of reaching 94.8% self-resolution rates. This transition capitalizes on the growing demand for market demand for AI workplace solutions, the company introducing four categories of specialized products – intelligent talent management, agent services, knowledge of knowledge and work assistants.
Image credit: Radnova