The use of artificial intelligence in business is not new. Companies are using AI technology to reduce costs and increase the results of efficiency for years.
However, the recent increase in Generative AI market Helped AI to become a traditional commercial technology. More specifically, large language models (LLMS) such as Chatgpt, Claude and Midjourney help increase AI adoption rates.
In this spirit, we will cover the following:
Companies using AI statistics (best choices)
- 40% Global companies are currently using AI
- 82% global companies use or explore the use of AI in their organization
- India has the highest rate of AI adoption (around 59% companies)
- The global AI market should reach $ 1.85 Billions by 2030
- Large companies are 2x more likely to use AI than small businesses
What percentage of companies use AI in 2024?
According to the latest data, 40% Global companies report using AI in their business.
Notably, 42% Companies have declared that they have explored the use of AI within their business And another 40% explore the use of AI technologies in their business.
This means that more than 82% of companies use or explore the use of AI.
There is 333.34 million companies around the world, which means 266 million Companies use or explore AI in their commercial operations.
In 2017, only 20% Companies have incorporated AI into their product offers and commercial operations. But 72% of these companies thought that AI would have an impact on their business within 5 years.
Here is a more in -depth examination of the percentage of companies using AI in at least one commercial function since 2017, according to a McKinsey & Company investigation:
| Year | Percentage of companies |
| 2017 | 20% |
| 2018 | 47% |
| 2019 | 58% |
| 2020 | 50% |
| 2021 | 56% |
| 2022 | 50% |
| 2023 | 55% |
| 2024 | 72% |
Over the past five years, the use of AI has flattened and stabilized after rapid growth from 2017 to 2018. However, adoption quickly increased from 2022 to 2024.
688 New AI startups were launched in the first quarter of 2022. In the first quarter of 2023, only 269 AI startups were launched. It’s a 69% decrease from year to year.
However, there was a 300% increase In small AI bootstraped products launched in the first quarter of 2023.
Another number that should increase is the total number of jobs in the AI industry. In 2023, 83% IA startups had less than 10 employees.
Source: MCKINSEY,, IBM,, Forbes,, Listlist
Activity and implementation data
As IA technology evolves, companies find new ways to implement it in their operations. The most common use of AI is currently customer service. 56% Business owners use AI for customer service tasks.
Here is an overview of the most common ways that companies use AI:
| # | Commercial function | Share |
| 1 | Customer service | 56% |
| 2 | Cybersecurity and fraud prevention | 51% |
| 3 | Digital assistants | 47% |
| 4 | Customer relations management | 46% |
| 5 | Stock management | 40% |
| 6 | Content creation | 35% |
| 7 | Product recommendations | 33% |
| = 8 | Accounting | 30% |
| = 8 | Supply chain operations | 30% |
| 10 | Recruitment | 26% |
Source: Forbes
IA global adoption by region
Since 2024, India has been leading the world to total AI deployment in business. 59% Companies have implemented AI.
The United Arab Emirates are the next most important, with 58% Companies using AI, followed by Singapore at 53%.
Surprisingly, the United States has one of the lowest IA adoption rates, with only 33% Companies using AI.
Here is a complete ventilation of the adoption rates of the AI of the global company:
| Country | AI deployment rate | IA exploration rate |
| China | 50% | 36% |
| India | 59% | 27% |
| Canada | 37% | 48% |
| Italy | 36% | 38% |
| Singapore | 53% | 41% |
| United Arab Emirates | 58% | 32% |
| Global | 42% | 40% |
| Germany | 32% | 44% |
| France | 26% | 45% |
| Spain | 28% | 51% |
| Latin America (Region) | 47% | 34% |
| United Kingdom | 37% | 41% |
| UNITED STATES | 33% | 38% |
| Australia | 29% | 50% |
| South Korea | 40% | 48% |
| Japan | 34% | 46% |
AI adoption statistics and market growth projections
The AI market should reach $ 1.85 Billion by 2030.
Overall, the AI space should develop at a 37.3% Cagr of 2024 to 2030.
Large companies are twice as much likely to adopt and deploy AI technologies in their business as small businesses. In 2021, this number was only 69%.
In fact, on 50% US companies with more than 5,000 employees are currently using AI. This number becomes 60% For companies with more than 10,000 employees.
Overall, large -scale organizations are the majority of companies using AI. Today, 42% Companies with more than 1,000 employees use AI.
Source: Forbes,, Following moving strategy consulting,, Sloan MIT,, IBM
The future of using AI in business
Artificial intelligence can considerably increase commercial efficiency. According to 2024 data, AI records an employee 2.5 hours per day on average.
Business owners also save AI money. 28% Business leaders have used AI to reduce the costs of their business.
Employees with AI skills are likely to see a hot labor market in the future. 66% Business owners and managers have already hired an employee to implement new AI processes or take advantage of existing AI processes.
Source: Hubspot
Conclusion
The AI market develops quickly and the percentage of companies using AI continues to grow with it.
While companies seek to reduce costs and increase results, commercial expenditure on AI tools and the overall adoption of AI will likely continue to grow.
If you are interested in the future of AI and want to know more, consult these related articles: IA market size And Top AI trends.