Customer data remains unused for AI training, Microsoft assures affected users.
Microsoft refuted allegations that it uses data from its Microsoft 365 apps, including Word and Excel, to train AI models. These claims have surfaced online, with users highlighting the need to disable the “connected experiences” feature as a possible data usage flaw.
A Microsoft spokesperson categorically stated that customer data from consumer and commercial Microsoft 365 apps is not used to train large language models. The spokesperson clarified in an email to Reuters that such suggestions were “false”.
The company explained that the “connected experiences” feature is designed to support features like co-creation and cloud storage, rather than helping to AI training. These assurances aim to address users’ concerns regarding possible misuse of their data.
Ongoing discussions on social media highlight ongoing public concerns about data privacy and security in AI development. Questions surrounding data use policies continue to highlight the need for transparency from tech companies.