Welcome to the Cloud Wars Minute – Your daily Cloud and Comments program. Each episode provides information and perspectives around the “reimagination machine” which is the cloud.
In the minute of today’s Cloud Wars, I share the information of the search for new forms of sale, identifying four characters of consumers who shape the demand for agentics.
Strengths
00:04 – Salesforce has published research that identifies four key consumer characters who, according to them, shape the request for Agentic. Vala Afshar, chief of the digital evangelist, Salesforce, said: “Companies would be wise to use these characters as a roadmap to understand what their customers want and align the development of agents with these needs of real world consumers.”
AI agent and Copilot Summit is an AI-STH event to define opportunities, impact and results with Microsoft Copilot and agents. Based on its success in 2025, the 2026 event took place from March 17 to 19 in San Diego. Get more details.
01:03 – First of all, Smarty Pants, with 43%, prioritize the agentic AI for better informed decision -making. The minimalist (22%) is looking for AI agents who facilitate tasks. The pirate of life (16%) is motivated by the efficiency gains that AI agents can bring. Tastemaker (15%) will turn to AI agents to seek personalized experiences and provide specific recommendations for taste.
01:56 – THE infrastructure In place for business quality agency AI focuses on efficiency gains, but understanding generalized use cases for consumers is a different beast. There is a lot of discussions at the moment on the strategies of finishing agents, and all the advice indicate a A less approach – focuses on specific results rather than a total assault.