Wherever you turn these days, we talk about Automation of people replacement. Technology is surely progressing at a rapid rate, and in the media environment sentenced to clicks today, Sensationalism sellsBut just because technology can replace a human worker that we will always want this. In some cases, even when technology can do adequate work, we always want to face a person.
Although a machine can perform a given task, often more effectively than us, what it lacks is the artistic talent of activity, this unique human capacity to meet the needs of the individual. The protocol can suggest an approach, but a person who is good in his work includes when adjusting and the subtleties necessary.
The recent report of the Obama administration On the possible economic impact of artificial intelligence and automation I looked at the problem at least in part by a political prism. “The question of whether AI leads to unemployment and an increase in long-term inequalities depends not only on the technology itself but also on the institutions and policies that are in place,” according to the report. He then trampled on the percentage of jobs affected by automation over the next 10 to 20 years between 9 and 47%, a wide range that suggests that the real impact will not be known for a while.
Many people involved in the startup ecosystem believe that we will always push technology to its best simply because we can, but not everyone agrees that it is a desirable approach. THE New York Times reported an McKinsey study Last week, it revealed that, while automation increases, it may not be at the rate we were led to believe. “The way automation affects employment will not be decided simply by what is technically achievable, which technologists tend to focus on,” James Manyika from McKinsey in Times told.
In the end, there will be many factors involved in the impact of automation, including our desire to interact with our human colleagues. Consider the automatic saying machine as a main example. Developed in the 1960s and popularized in the 1970s and 80s, it probably replaced certain human advisers, but it is 2017 and most banks still have storytellers. Yes, you can get money when and wherever you want, even when the bank is not open. Heck, you can banish on your phone, but when you enter the bank, there are still people who work there because, when it comes to our money, we sometimes want to talk to a trained professional.
Admittedly, with regard to medicine, we want to continue to face very educated people, Even when there are machines that help our doctors Take a walk with the appropriate diagnosis and treatment. Even if a machine could determine an appropriate plan – and as we know, there are few absolute medicine – we always want to work with a doctor, who has been trained to tell us about the options and administer the treatment protocol – and which includes this art in science.
People are still counting. And this is an important point to keep in mind. Even in scenarios that do not imply advanced education like doctors, that does not mean that we, as humans, do not want to interact with people instead of machines.
Techcrunch event
Berkeley, that
|
June 5
For example, technology exists to replace servers with an iPad menu. A restaurant in San Francisco brought people out of the equation completely. After placing your order on the iPad, your food comes out of a small cubbie – no runners or human contact required – but not everyone wants this kind of experience. Some people like to be welcomed by a person, who not only takes the order, but answers questions on the menu and brings you your food.
The same goes for Uber or Lyft. Clearly, Driver -free cars are an increasing realityAnd car services want to follow this path because it is cheaper for them, but it does not mean that all consumers will appreciate driverless driving. Some like it to talk to drivers. It is more than simply going from point A to point B (or enrich the car services).
It is not a question of being a luddite. Technology works tirelessly, and it would be stupid to discuss the contrary, but certain things remain fundamental, and the communication of people to the person will continue to be one of them. It is not because technology is available that it will always be the best option in each situation.