A large number of industries today use different applications of speech technology, helping businesses and consumers save time and even living. Some examples include:
Automobile: The recognition of speech improves the safety of conductors by allowing navigation systems opposed to the voice and research capacities in car radios.
Technology: Virtual agents are becoming more and more integrated into our daily life, especially on our mobile devices. We use voice commands to access it via our smartphones, such as via Google Assistant or Siri d’Apple, for tasks, such as vocal research, or via our speakers, via Alexa from Amazon or Cortana from Microsoft, for Play music. They will only continue to integrate into everyday products that we use, fueling the “Internet of Things” movement.
Health: Doctors and nurses operate dictation applications to capture and journal diagnostics and patient treatment reports.
Sales: Voice recognition technology has some applications in sales. It can help a call center to transcribe thousands of telephone calls between customers and agents to identify common models and call problems. AI chatbots can also talk to people via a web page, respond to common requests and resolve basic requests without having to wait for a contact center agent to be available. The two cases of voice recognition systems help reduce resolution time for consumption problems.
Security: While technology is part of our daily life, security protocols are an increasing priority. Voice authentication adds a viable level of security.